Privacy Policy
Effective date: March 18, 2019
Lost Lake Resort (“us”, “we”, or “our”) operates the https://lostlakeresort.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://lostlakeresort.com
Definitions
Service: Service is the https://lostlakeresort.com website operated by Contemporary Resorts & Residences.
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Examples of Cookies we use:
Session Cookies: To operate our Service.
Preference Cookies: To remember your preferences and various settings.
Security Cookies: For security purposes.
Use of Data
Lost Lake Resort uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer.
Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), Lost Lake Resort’s legal basis for collecting and using the personal information depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
Lost Lake Resort will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
Disclosure of Data
Legal Requirements Lost Lake Resort may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Lost Lake Resort
To prevent or investigate possible wrongdoing in connection with the Service
To protect against legal liability
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Lost Lake Resort aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
Payments
We use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors:
Stripe: https://stripe.com/us/privacy
PayPal / Braintree: https://www.paypal.com/webapps/mpp/ua/privacy-full
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@crrmgmt.com
By visiting this page on our website: https://lostlakeresort.com/contact-us/
By phone number: (928) 554-7710